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Walkin Interview - Senior Support Engineer - SQL

1 - 3 Years Bengaluru Bangalore INR 2,50,000 - 4,00,000 P.AOpenings: 1

Posted: 40 days ago

Job Description

Essential Functions:
1. Interact with end users to provide and process information in response to inquiries, concerns, and requests about products and services.
2. Gather information and determine the issue by evaluating and analyzing the symptoms.
3. Follow standard processes and procedures.
4. Evaluate issues and escalate to relevant team(s) or department(s) if needed.
5. Collaborate with other teams, departments and divisions to resolve issues.
6. Stay current with system information, changes and updates.
7. Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
8. Works with the relevant team to resolve or automate the frequent concerns.
9. Proactively interacts with regional teams / stakeholders to understand concerns.

Skills required:
1. Excellent interpersonal and communication skills, both (written and verbal communication).
2. Good aptitude.
3. Good in writing complex SQL queries.
4. Basic knowledge of a programming language/scripting language.
5. Knowledge of relevant software computer applications and equipment.
6. Strong problem-solving skills
7. Effective listening and client-facing skills

Experience Required:
1. Experience - 1-3 Yrs.
2. Primary Skill - SQL /Oracle
3. Any other programming/scripting language like java, net, python, javascript.
4. Understanding of SDLC.
5. Desired Prior working experience in technical support or related functions.
6. Education background (M.Sc. computers, BCA/MCA or any other relevant degree).
7. SQL/oracle certified (optional)

Interested candidates can walk-in to the below mentioned venue.
Venue details:

redBus (Ibibo Group Pvt Ltd), B1 Golden Enclave, Floor 1, Corporate Block, Old Airport Road, Bangalore- 560017
( Adjacent to HDFC bank )


Date: 09 Dec to 14 Dec 2016 (No interviews on Saturday and Sunday)

Timing: 10AM to 1PM.

Contact Person: Arun Bharathan



Salary: INR 2,50,000 - 4,00,000 P.A
Industry: Internet / Ecommerce
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Technical Support Engineer
Role: Technical Support Engineer
Keyskills:

Desired Profile



PG - Post Graduation Not Required, Any Postgraduate - Any Specialization
Doctorate - Doctorate Not Required, Any Doctorate - Any Specialization

Company Profile

redBus is the largest OTA in India in transaction volumes (with the exception of the monopolistic IRCTC). It is the pioneer in the online bus ticketing industry with a dominant market leadership. Since inception, over 50 million bus tickets have been transacted on redBus and its platforms.
View Contact Details+
Contact Details

Recruiter Name:Arun Bharathan

Telephone:Not Mentioned

Email :Not Mentioned

Website:http://careers.redbus.in